Shark CRM is a lightweight and user-friendly CRM system designed for educational institutions and fitness clubs. It unifies branch operations, client management, and staff coordination in one place.
Managers can maintain student or visitor databases and schedule classes, while trainers and teachers can manage their own timetables. The system automatically reminds about expiring memberships and handles full accounting.
Timeline
Technologies
How the System Works
Clients
Database with profiles, memberships, visit history, and personal accounts.
Schedule
Flexible calendar for trainers and teachers: classes can be created manually with location, time, and participants.
Membership Sales
Managers issue memberships directly from client cards; the system automatically calculates cost and expiration.
Renewal Tracking
The CRM highlights clients with expiring memberships and sends renewal reminders.
Accounting
Payment tracking, client and branch balances. Full financial control in one interface.
Implementation Highlights
Focus on Simplicity
The interface is clean and intuitive: everything revolves around schedule and clients.
Branch Support
Each branch has its own client and staff database, convenient for school and club networks.
Role Separation
Trainers, administrators, and managers have different access levels and features.
Flexible Accounting
Handles cash and card payments, generates reports, and tracks fund movement across branches.
Monetization
System Subscription — SaaS model with pricing based on number of branches and users.
Premium Features — advanced analytics, reporting, and payment service integrations.
Future Development — messenger integrations for client reminders, expanded attendance analytics module.